what is normal?

thoughts from customer observation


I work in an optical store and one thing that has crossed my mind is the definition of normal.

Today in particular a family came in and the son, early teenage years, needed glasses. He obviously wasn’t too keen on getting glasses.

His mum explained to him that what he sees as normal is not what other people see as normal. She recounted her own experiences on getting glasses and the difference it made. Before glasses, she wasn’t aware that she was short-sighted. She thought everyone saw the trees and grass the way she does. But after glasses, she was able to see individual leaves on the trees and each blade of grass.

This wasn’t something I thought a lot about because I have had 20/20 vision for most of my life and recently I was told I was long-sighted. That didn’t make much difference because I can see far and near regardless, I just need extra help with near vision to avoid my eye muscles tiring out and causing big headaches.

This is also the case with colour vision. A friend of mine recently found out he had a colour vision defect. This wasn’t brought to his attention until recently because he thought how he sees colour is how everyone else sees colour. He bought tinted glasses specifically for colour vision defects and was amazed by how vivid the colours appear. They seemed to “pop”. Watching him do colour vision tests is actually amazing and mind-boggling to see.

What is your perspective of the definition of “normal”?

signing out,
hourglass 231b

sleeping too much and chocolate cravings

i slept too much on a bus to work and i ate chocolate stuff.

I work in an optical retail store and I am near the end of my 3 month probationary period. My manager was the one who sent me to counselling and that was how I found out that I have depression and anxiety. One of the main reason for her action was that I was too quiet which causes customers to lean in in order to hear me. Because of this, I was close to failing my probationary period.

Since I am in the middle of my mid year university break I have more than enough time to come into the store for training. Just to make sure that I know enough and that my manager knows where I need to fix in terms of customer service.

Today was one of those days.

In all honesty, all I did today was organising the overdue tax invoices and statements from the end of financial year period. Nothing interesting. But I did learn a thing or two and developed my telephone-ing skills.


One thing of interest was, I did catch the wrong bus to work today. It went to the same destination but took 30 more minutes. I didn’t realised this until the end of the trip because I was asleep for more than half the trip. I ended up 10 minutes late for work.


I hung out with a few friends at Oliver Brown. Voyageur and her family were mourning over the loss of her great aunt, who she barely knew. And she craved chocolate. I happened to be in the area and joined. 2shy also happened to be in the area and wanted sweet stuff.

It was a short and small get-together. We didn’t talk about much except work. Probably because I came back from work.

I will always be amazed by the amount that people can eat. Compared to them, I can eat enough for nearly 3 of them.

In case you’re wondering, I had a s’more waffle (for 1 person), Voyageur had a slice of chocolate cake and 2shy had a cookies and cream cheesecake. Both of them could not finish and tried to force me to finish for them. I didn’t because I was at my limit with the sugar. But was not full.


Here’s a random picture of a waffle. Not my waffle because I forgot to save my picture. All credits to My SeeFood Diet. A very clever choice of name. I see food and I like to eat too. 🙂


I am now home.

I am hungry.

My mum told me to clean my pig-sty of a room by the end of today. But I want to eat. And sleep. That is all I do when I don’t have martial arts training, work or uni.

signing out,
hourglass 231b